You do not need to use a claim management company to make your complaint. You can do this directly with the lender for free” and if your complaint is not successful you can refer it to the Financial Ombudsman Service (FOS) at no charge. AutoClaimer is a trading style of Blue Panda Finance Ltd. Blue Panda Finance Ltd is registered in England with company number 08668345 and is Authorised and regulated by the Financial Conduct Authority in respect of regulated claims management activity FRN:835515. Registered with the Information Commissioner’s Office. ICO Registration Number: ZA231443.
FEE TABLE
Cancelling the agreement. You have a 14-day cooling off period which starts from the date you sign/e-sign the Letter of Authority in which you can cancel your contract without charge. Please email cancellations at support@autoclaimer.co.uk or alternatively you may write to us at AutoClaimer, 792 Wilmslow Road, Manchester, M20 6UG. If at any time during the 14-day cooling off period, we receive an offer of compensation our normal fees will be payable.
If you cancel after 14 days cooling off period but before an offer of redress is made, we may decide to make a fair and reasonable cancellation charge which will be determined by the amount of work completed to that point in time in relation to your claim. Stay with us until the end of your claim, and if unsuccessful there will be no charge at all.
| Band | Redress (£) | Received % Fee | Maximum Fee |
|---|---|---|---|
| A | 1-1,499 | 36.00% | £504 |
| B | 1,500-9,999 | 33.60% | £3,000 |
| C | 10,000-24,999 | 30.00% | 6,000 |
| D | 25,000-49,999 | 24.00% | £9,000 |
| E | 50,000 + | 15.00% | £12,000 |
These fees are in line with the FCA guidelines on compensation refunds of up to £49,999.
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